Reset Your Modem or Router?

My internet is slow, what can I do.

Charter or other Internet Provider (IP)
  connects to
Cable Modem (the IP's cable connects to the modem for internet signal, the modem is often rented from the IP and is their responsibility to keep working or replace. The modem has one in and one out connection to provide signal to one single computer or a router to distribute (route) signals to multiple devices. You can connect a computer directly to the modem with an Ethernet cable and run speedtest.net. This would eliminate the router and accesspoints and show if the modem works properly. In reality, if the wired internet speed is slow it is usually a modem or IP problem and not the router or access points. Modems, like all things electrical, may need to be unplugged from electrical current from time to time and be reset. If speed is slow try this first before calling IP. Disconnect power from both the modem and the router and wait 15 seconds. Now connect power to the modem. Then connect power to the router. This is all very simple.

Modem (disconnect power for a time to reset)
Router and access points (disconnect power for a time to reset)

Check your speed with some online speed test. Search for it by name "charter speed test" etc. Or use speedtest.net.

You should now know which piece of equipment is causing the problem and either call the provider or buy a new piece of equipment.

Why would I post this? So I don't need to write it again.