Bottom line first: If you are having lock-up and/or crashing issues, try the Nvidia Control Panel edits mentioned below. You may end up installing MSI drivers and more troubleshooting, but it might work.
I bought this on eBay for $650. It looks new, but I was getting system locks while doing almost nothing. I did a clean Windows install. I installed every driver and firmware from the MSI product page. It already had the latest BIOS. All the AI LLMs had tons of advice, and I followed most of it to the point of needing to clear the BIOS. Fortunately, I didn't need to remove the 13 screws and pry the base off. This one had a BIOS reset by holding the power button down for 1 minute (I did 2 minutes).
They all felt that one likely problem was the system having trouble switching the "integrated graphics processor" to and from the "high-performance Nvidia processor". All of them had ideas, but Claude was the only one to suggest using the Nvidia Control Panel.
For instance, I had browser freeze. Browsers do not need Nvidia graphics. Lock it (or them) into using Intel graphics.
If you have problems with other vanilla operations, you might try Global Settings to use Intel only.
Games or other demanding software can be added in Program Settings and restricted to Nvida only.
In Nvidia Control Panel examples:
Global Settings
Find the programs exe file and add
In a perfect world, we wouldn't need to do this. And this laptop is too good to not use. I may find a solution to the graphics transitions without personal manipulation. Until then, I'm happy.
Bonus observation: Not every AI suggestion needs to be applied, and some of them can break things. But even a novice will gain the insight to create a path and discover essential elements. Maybe the best part, instead of just throwing the darn thing out the window, working with AI can make all the work and frustration enjoyable.
As I move forward:
Don't do this:
Brave Browser (or any Chrome-based) turn off the graphics acceleration suggestion.
Don't do it. Something else would be the problem. Without it, the browser's speed is miserable.
May do this:
BIOS has settings for C-states (or P-states). I disabled this. I don't need buggy drivers trying to save minimal watts of power.
I haven't had a lock since I did the above. It don't know if it would have eliminated all my driver hunting from the start. I've had a bunch of laptops and never had trouble with generic driver upgrades before. This thing needed spoon feeding.